Privacy Policy
Effective September 15, 2026 · Updated to cover location in the mobile apps
This policy covers Pulse Tuscaloosa and Pulse Venue on iOS, Android and the web. Both are made by Skinner Investments LLC, Tuscaloosa, Alabama ("we"). We collect as little as the apps need to work, we do not sell your information, and we do not show ads or track you across other companies' apps and websites.
Pulse Tuscaloosa
An anonymous identifier
The first time you open the app it creates an anonymous account: a random identifier with no name, email or phone number attached. It lets the app recognise the same device from one visit to the next.
Crowd reports
When you report how busy a venue is, we store the venue, the level you chose, the time and your anonymous identifier. We use this to calculate the crowd levels everyone sees, to limit how often one person can report the same venue, and to award points. Venues see crowd levels, not who reported them.
Points and standing
Points you earn are stored against your anonymous identifier.
Email address, if you add one
Adding an email is optional. If you do, we use it to send you six-digit sign-in codes so you can keep your points on a new phone. We do not send marketing email.
Feature requests
If you send us a suggestion, we store what you wrote and, only if you choose to give it, an email address so we can reply.
Location
If you allow it, Pulse uses your device's location to show where you are on the map and which venues are near you, in the iOS and Android apps and on the web. Location is only used while you are using Pulse, and you can turn it off at any time in your phone's or browser's settings. We do not store your location or connect it to your account.
While location is on, the map provider's software may receive location information as part of drawing the map and measuring how it is used; see the map providers below.
On your device only
Favourite venues and map filters are saved on your phone and are not sent to us.
Pulse Venue
Pulse Venue is for people who own or manage a venue.
- Account. Your email address and password. Passwords are handled by our authentication provider and are never visible to us.
- Venue claims. When you ask to manage a venue: the venue, and the contact name, phone number and note you choose to provide, so our staff can confirm you work there.
- Venue listings. Details you publish about your venue, such as its name, address, phone, website, hours, description, logo and events. This is business information and is shown publicly in Pulse Tuscaloosa.
- Feature requests. What you write and, if you give it, your email.
Who processes it for us
We use a small number of service providers, only to run the apps:
- Supabase hosts our database and handles sign-in.
- Cloudflare delivers the sign-in code emails.
- Amazon Web Services hosts the websites.
- Mapbox draws the map in the iOS and Android apps, and Google Maps may draw it on the web. Their map software may collect technical information such as device type and map usage, and, if you have allowed location, your approximate or precise location, to operate and improve their service under their own privacy policies. It is not linked to your Pulse account.
Event listings from Ticketmaster are shown in the app. We do not send Ticketmaster any information about you.
How long we keep it
We keep account information until you ask us to delete it. Crowd reports are kept so venues' crowd history stays accurate; once your account is deleted they are no longer connected to anything that identifies you.
Deleting your data
To delete your account and the information connected to it, email sales@pulsetuscaloosa.com from the address on the account, or tell us the app you use if your account has no email. We will confirm once it is done.
Children
Pulse is not directed to children under 13, and we do not knowingly collect information from them.
Changes
If we change what we collect, we will update this page and the date above before the change takes effect.
Contact
Skinner Investments LLC, Tuscaloosa, Alabama
sales@pulsetuscaloosa.com